📌 How Billing Works
Croux uses a per-shift billing model. You are billed for each completed shift based on the actual hours worked, plus a platform fee. There are no hidden charges — you see the full cost breakdown before you post a shift.
💰 How Payments Are Processed
All payments are processed securely through Stripe. Here is how it works:
- After a shift is completed, the worker submits a timesheet with their clock-in and clock-out times
- You have a 24-hour window to review and approve the timesheet
- If you do not take action within 24 hours, the timesheet is auto-approved
- Once approved, payment is processed via Stripe and charged to your card on file
💰 What You Are Billed For
Your invoice for each shift includes:
- Worker pay — Based on the hourly rate you set, multiplied by actual hours worked
- Platform fee — Croux’s service fee, shown upfront when you post the shift
Pay is calculated from the worker’s clock-in time to clock-out time, not the scheduled shift times. If a worker arrives late, you are only billed for the time they actually worked.
💰 Viewing Invoices and Transaction History
You can view all charges and payment history directly in your Croux account dashboard. Each transaction shows the shift details, hours worked, and total amount charged.
💬 Subscription Plans
In addition to per-shift charges, Croux offers subscription plans that provide access to the platform’s AI-driven staffing marketplace, management tools, and priority support. Your subscription tier determines your platform fee rate.