How Do I Rate Talent After a Shift? – Croux

Rating talent after a shift

After someone works one of your shifts, a rating and a line of feedback tell Croux who you want back and who is strong where. You can do it in two places: in Concierge on the Croux web app, or on the timesheet in the Croux app.

Rate the whole shift in Concierge

Concierge lives in the Croux web app at app.croux.co, so open it on a computer.

After the shift ends, open Concierge.
Tell it how the shift went, the way you would tell your manager. For example: “Maya was outstanding on the floor, I want her back every banquet. Luis and Priya were solid. Jordan was just okay, a bit lost on timing.”
Concierge sets a Good, Okay or Bad rating for each person, and adds anyone you want back to your favorites.
Check the ratings and press Submit.

The Concierge Rate Talent card showing Good, Okay or Bad set for each person on the shift, a Submitted button, and the message Done. Your four reviews have been submitted.

Rate from the timesheet in the Croux app

The timesheet screen in the Croux app showing the pay summary, the question Would you hire them again with Yes, Maybe and No buttons, and a Private feedback box.

Open a past shift’s timesheet in the Croux app and tap a person to rate them:

Option	What it does
Would you hire them again?	Answer Yes, Maybe or No. It helps Croux match reliable talent to your shifts.
Private feedback	Write what went well or what didn’t. Your feedback is kept confidential, and a line of feedback says what a rating alone can’t.

Ratings and Do Not Hire

A Bad or No rating is feedback, not a block. It does not add that person to your Do Not Hire list. If you never want someone back, add them to Do Not Hire from their profile. See Managing Who Works Your Shift.

Need more help?

Send it to us at support@croux.co and we are happy to help!