Writing a shift, getting it filled, and handling the people on it — in one place.
Start here if you are not sure which article you need. Each link below goes to the full detail.
Post the shift
| Article | What it answers |
|---|---|
| How to Create a New Shift | Creating a shift from scratch |
| Building Shift Templates with Required Skills | Saving a shift you run often as a template |
| How to Write Better Shift Descriptions | Writing a description people actually apply to |
| How Do I Add Parking and Arrival Instructions for Talent? | Telling talent where to park and where to walk in |
| How to Edit a Shift After Posting | Changing a shift that is already live |
Get it filled
| Article | What it answers |
|---|---|
| How Concierge Fills Your Shifts | How Concierge matches and confirms talent for you |
| Concierge in 5 Steps, 5 Minutes | The five-minute version of the whole Concierge flow |
| Tips to Attract More Applicants to Your Shifts | What makes a shift attract more applicants |
| Managing Who Works Your Shift | Reviewing, selecting and confirming who works |
| What Is the Captains Feature? | Putting a lead on the ground with Captains |
Manage who works
| Article | What it answers |
|---|---|
| How to Remove Hired Talent from a Shift | Taking someone off a shift |
| How to Request a Replacement | Getting a replacement fast after a drop-out |
| How Do I Rate an Applicant? | Rating an applicant after the shift |
| How to Add Private Notes on Talent Profiles | Keeping private notes on a talent profile |
| Best Practices for Working with Croux Talent | How the best-run venues work with Croux talent |
When plans change
| Article | What it answers |
|---|---|
| How to Cancel a Shift | Cancelling a shift you no longer need |
| Late Cancellation Fee Policy | What applies when you cancel or remove inside 24 hours |
| What Should I Do If Someone Is Late or Does Not Show Up? | Someone is late, or has not turned up |
| How to Handle a No-show | Reporting a no-show |
| Understanding Early Dismissal for Businesses | Sending talent home before the shift ends |
Need more help?
Send it to us at support@croux.co and we are happy to help!