You can message talent you already know without posting a shift first. Anyone who has applied to one of your shifts, worked for you before, or is one of your favorites can be reached from Chat.
Start a conversation without a shift
- Open Chat from the menu on the left.
- Click New message.
- Pick the person you want to message. The list shows Applicants, past hires and favorites, and a star marks your favorites.
- Use Search by name if you don't see them right away.
What you can send
Type in the message box and click send. To share a file, click the paperclip (Attach photos or documents). You can attach photos, PDFs and Word documents.
Attachments are private to the conversation. Croux creates a fresh link to a file each time the conversation is opened, and that link stops working after a few minutes, so a copied file link won't keep working.
One inbox for everything
Conversations tied to a shift and direct conversations without a shift live in the same inbox, so you only need to check one place. Use Search by name, shift or message to find a conversation.
Team access
Teammates whose role includes Chat with talent share your business's inbox. Administrators, Managers and Captains have it. Accountants do not.
If you remove a teammate from your account, they lose access to the inbox. To check or change roles, see How to Add Team Members to Your Business Account.
Web and app
You can also chat from the Croux app (version 2.9.8 or later): open the Messages tab and tap New message. Your conversations are shared between the web app and the app.
Related articles
- Posting and Staffing a Shift: Where to Find Everything
- How to Add Team Members to Your Business Account
- What Is the Captains Feature?
- How to Create a New Shift
Need more help?
Send it to us at support@croux.co and we are happy to help!