Croux uses a simple subscription + pay-per-shift model. No hidden fees — you only pay for work that's completed.
Monthly Subscription
There is a monthly subscription fee, charged automatically to the payment method you have on file.
Your subscription includes:
- Platform access: Post unlimited shifts, manage your workforce
- Talent vetting: Background checks, verification, quality control
- Support: Text and email support whenever you need help
- My Croux: Build your own bench of favorite talent
The subscription is billed monthly and renews automatically unless cancelled.
For current subscription pricing, or to talk through volume pricing and enterprise plans, contact our Sales Team at sales@croux.co.
Shift Costs
Beyond the subscription, you pay for shifts that are actually completed.
How it works:
- You post a shift with an hourly rate
- When the shift is completed and the timesheet is approved, your payment method is automatically charged for the shift amount you set, plus our shift-filled fee
- You're only charged for hours actually worked
No Hidden Fees
What you see is what you pay:
- If a shift doesn't get filled, you don't pay for it
- If talent no-shows, you're not charged
- If talent leaves early, you only pay for time worked
Managing Your Payment Method
Update your payment method on either the web dashboard or the mobile app.
Web dashboard: Sign in at app.croux.co, then go to Settings → Billing to view your plan, next billing date, and payment method.
Mobile app: Open the app and go to More → Payment Method.
Questions About Your Invoice?
Every charge maps to a completed shift. If something looks off, compare your invoice to your approved timesheets.
Related Articles
- Billing and Payments: Where to Find Everything — the index to every billing article
- Tax Information for Businesses Using Croux
- Getting Started with Croux for Businesses
Need more help?
Send it to us at support@croux.co and we are happy to help!