Everything about what Croux costs, how timesheets become invoices, and where to change how you pay — in one place.
Start here if you are not sure which article you need. Each link below goes to the full detail.
What Croux costs
| Article | What it answers |
|---|---|
| What Is the Cost of Using Croux for My Business? | What you pay for and what is included |
| How Does Croux Handle Payment and Billing for On-demand Staffing Shifts? | How a worked shift turns into a charge |
| Direct Hire Fees: Hiring Croux Talent Directly | What applies if you bring someone onto your own payroll |
Fees you might see
| Article | What it answers |
|---|---|
| Late Cancellation Fee Policy | What applies when you cancel a shift or remove someone inside 24 hours |
| Understanding Early Dismissal for Businesses | What applies when you send someone home early |
| Card Processing Fees and How to Pay by ACH Instead | The card processing fee, and how to avoid it |
| Failed Payment Fee: What It Is and How to Avoid It | What happens if a payment does not go through |
| Invoice Late Payment Fees | What applies to an invoice paid after its due date |
Timesheets
| Article | What it answers |
|---|---|
| How to Approve Timesheets | Reviewing and approving hours after a shift |
| How Do I Adjust a Talent's Time? | Correcting a clock-in or clock-out before you approve |
| What Happens if I Don't Review a Timesheet in Time? | What happens when a timesheet is left unreviewed |
| How Do I Add Tips for Talent? | Adding a tip before you approve the timesheet |
| How NFC Clock-In Works at Your Venue | Tap-to-clock-in tags, and the hours they produce |
Invoices and how you pay
| Article | What it answers |
|---|---|
| Understanding Your Croux Invoice | Reading each line on the invoice |
| How to Update Your Billing Payment Method (Businesses) | Changing the card or bank account on file |
| PO Numbers & Invoicing: Get a Separate Invoice for Each PO | Splitting invoices by purchase order |
| Understanding Refunds for Businesses | When a charge is refunded and how long it takes |
Your subscription
| Article | What it answers |
|---|---|
| Subscription Rate Changes: 30-Day Notice Policy | The notice you get before a rate changes |
| How Do I Cancel My Croux Subscription? | How to cancel, and what happens to shifts already posted |
Taxes and referrals
| Article | What it answers |
|---|---|
| Tax Information for Businesses Using Croux | Who is the employer of record, and what you file |
| Business Referral Program | Credit for referring another business |
Need more help?
Send it to us at support@croux.co and we are happy to help!