If you have an active Croux subscription, you'll see your subscription charge as a separate line item alongside your shift charges.
Your Croux invoice provides a detailed breakdown of all staffing charges.
Invoice Line Items
- Talent Pay: Hourly rate × hours worked
- Croux Fee: Platform fee for matching, vetting, and payment processing
- Shift Date & Role: Details for each completed shift
- Total: Combined charges for the billing period
Where to Find Invoices
Access invoices in the Croux app under More → Payment Method or through your Stripe billing portal.
Croux History
To see a record of all talent hired through your account, go to More → Croux History. This screen shows each hire with the talent name, shift date, location, amount, and status.
Payment Schedule
Invoices are generated weekly. Payment is automatically charged to your payment method on file.
Questions About a Charge?
Every charge maps to a completed shift. If something looks off:
- Check the shift date and talent name on the line item
- Compare to your approved timesheets
- Contact us within 7 days for fastest resolution
Related articles
- Invoice Late Payment Fees
- PO Numbers & Invoicing: Get a Separate Invoice for Each PO
- Billing and Payments: Where to Find Everything
Need more help?
Send it to us at support@croux.co and we are happy to help!