Need the same shift again, or need a posted shift on a different day? Ask Concierge. When you ask it to repeat a shift you have already published, it offers you two clear choices instead of guessing.
Concierge lives in the Croux web app. Sign in at app.croux.co on a computer or tablet browser to use it. The mobile app does not include Concierge.
Repeat a shift you already posted
Type what you need the way you would say it out loud. For example:
Same for next Saturday
Concierge offers you two options:
- Add another shift. Concierge drafts a new shift with the same details for the new date. Your original shift stays as it is.
- Open the live shift to move it. Concierge gives you a link to the shift you already published, so you can change its date or time instead of adding a second one.
Pick the one that matches what you meant. If you want both shifts to happen, choose Add another shift. If the original shift is no longer needed on its current day, open it and move it.
Before you move a shift
Moving a published shift is an edit, so the usual editing rules apply:
- You can edit a shift until 24 hours before it starts. Inside that 24-hour window most of the shift locks, including its date and time. If you need a change that late, post a new shift instead. The one exception is removing empty spots, covered in the article below.
- Changing the start or end time gives every hired talent a fresh 24-hour window to cancel without penalty. All hired talent are notified of the updated details automatically.
Full steps are in How to Edit a Shift After Posting.
Draft cards flag a missing COI
Some positions, such as bartender and valet, need a current Certificate of Insurance (COI) on file. If a shift you are drafting needs one and your business does not have one on file, the draft card tells you before you publish, so you can sort it out first. See How Do I Add a Certificate of Insurance (COI)? for what to send.
Related articles
- Concierge in 5 Steps, 5 Minutes
- How to Edit a Shift After Posting
- How to Cancel a Shift
- Posting and Staffing a Shift: Where to Find Everything
Need more help?
Send it to us at support@croux.co and we are happy to help!