π° How can I dispute pay?
If something seems off with your pay after completing a shift, you can dispute it directly in the app.
π When to Dispute
After completing a shift, you'll see your payment details and a Dispute Pay option:
You have 7 days after a shift to submit a pay dispute.
π Step 1: Open Dispute Pay
Navigate to the More screen. Scroll down and tap Dispute Pay under Support.
π Step 2: Select the shift
Select the shift you would like to dispute.
π Step 3: Fill out the form
Provide as much detail as possible about the shift and what about the pay you're disputing. This helps support process your request quickly.
π β° What Happens Next?
Our team will review your dispute and contact the business if needed. Most disputes are resolved within 1-2 business days.