When Are Bonuses Paid?
Bonuses are processed weekly and paid as a separate transfer to your Stripe account by end of day every Tuesday. This is different from your regular shift pay, which goes to your in-app balance after your timesheet is approved.
If you earned a bonus, you'll see it as its own deposit — it won't be combined with your shift payment.
Types of Bonuses
- Shift bonuses — Extra pay attached to specific shifts (you'll see the bonus amount on the shift details before you accept)
- Milestone bonuses — Rewards for hitting shift milestones, like completing 100 shifts
- Referral bonuses — Earn $10 when someone you refer completes their first shift, and another $20 when they complete their 5th shift (they earn the same!)
I Haven't Received My Bonus Yet
Here are a few things to check:
- Check the day — Bonuses are paid on Tuesdays. If you earned a bonus after Tuesday, it will be included in the following week's payout.
- Check your Stripe account — Make sure your Stripe account is set up and active. Bonuses are sent to the same account where you receive shift payments.
- Give it until end of day — Tuesday payouts process throughout the day. If it's still Tuesday, your bonus may not have been sent yet.
If it's Wednesday or later and you still haven't received your bonus, contact our support team and we'll look into it right away.