You control your pay. Clock in and out on time and submit your shift review, and you are paid automatically 24 hours after your shift's scheduled end time.
Check Your Payment Status
Want to know exactly when your pay will hit your balance?
- Open the Croux app
- Tap on your completed shift
- Look for Estimated payment to see exactly when funds will go to your Croux balance
Once the timesheet is approved, funds automatically go to your Croux balance.
What Can Delay Payment?
- Didn't clock in? Tell the manager before you leave and contact us the same day with the shift code. The business validates the hours on every shift. If no clock-in is recorded and the business does not enter your time, the shift can be recorded as a no-show, and support cannot add hours for you without the business confirming them.
- Didn't clock out? The business has up to 24 hours after the scheduled end to review and correct your times, and your pay is based on the hours they validate. Clock out in the app before you leave the venue; it only works on site.
- Haven't reviewed your shift? Every shift needs your review before payment is released. Open the shift under My Shifts, submit your quick review, and your pay will process shortly after.
- Removed from your shift by the business? If you were removed within 24 hours of the start after being hired and confirmed, you may be owed a cancellation payment — see Removed From a Shift by the Business: What It Means for You.
The fastest way to get paid on time: clock in when you arrive, clock out when you leave.
Extended Payment Windows
Some businesses have longer payment windows than the standard 24 hours.
You'll always know before you apply— look for the yellow badge on the shift details screen:
This badge tells you exactly how long after your shift ends before payment will process. If you see this badge, the business has a pre-approved extended approval window.
Related articles
- What Does "Payment Available X Hours After Shift" Mean?
- Where Is My Payment? A Complete Guide
- Getting Paid on Croux: Where to Find Everything
Need more help?
Send it to us at support@croux.co and we are happy to help!