Sometimes things don't go as planned during a shift. Whether you accidentally clocked out, your phone died, or the app wouldn't let you clock out properly, here's how to fix it.
📋 Common Clock-Out Issues
- Accidentally clocked out during a break
- Phone died or broke during your shift
- App wouldn't let you clock out
- Wrong clock-out time was recorded
📝 How to Fix It
Before you leave the shift:
- Talk to the business — Let the manager or supervisor know about the issue before you leave
- The business can fix it — They have access to update this and can correct your clock-out time directly
- Confirm the correction — Make sure the updated time is reflected before you go
💡 Tips to Avoid Clock-Out Problems
- Keep your phone charged during shifts
- If you're having app issues, let the business know right away so they can note your actual end time
If you've already left the shift and the business couldn't fix it, reach out to us and we'll help sort it out.