Get the most out of Croux by setting your shifts — and your workers — up for success.
🤝 Before the Shift
📅 Write Clear Shift Descriptions
- Specify exact duties (not just "server" — what kind of service?)
- Include dress code requirements
- Note any special skills needed (POS systems, cocktail knowledge, etc.)
- Mention parking or entry instructions
➡ Set Realistic Expectations
- Post shifts at least 24–48 hours in advance if possible
- Same-day shifts fill, but you’ll have fewer applicants to choose from
- Consider the going rate in your market for better applicant quality
⏰ When Talent Arrives
📞 Have a Point of Contact Ready
- Designate someone to greet and orient Croux workers
- Give a quick tour: bathrooms, break area, emergency exits
- Introduce them to key team members they’ll work with
➡ Set Clear Expectations
- Review the specific tasks for the shift
- Explain your service standards
- Let them know who to ask if they have questions
⚡ During the Shift
- Treat Croux workers like team members — They perform better when included
- Provide feedback in real-time — Don’t wait until the rating to address issues
- Ensure they get breaks — Required by law and keeps performance high
✅ After the Shift
📍 Rate and Review Promptly
- Honest ratings help the whole Croux community
- Good workers get higher Trust Scores and more opportunities
- Your feedback helps us improve matching for your future shifts
➡ Build Your My Croux List
- Favorite workers who performed well
- Leave notes on worker profiles so your team remembers what they excelled at
- Invite them back for future shifts
- Building a reliable bench reduces last-minute stress
💡 Pro Tips
- Enable Auto-Fill to get AI-powered matching with reliable workers for repeat shifts
- Check Trust Scores when reviewing applicants — higher scores mean more reliable talent
- Communicate early if plans change — workers appreciate a heads-up on cancellations