When you log in to the Croux app, we may ask you to confirm your phone number and email and choose how you want to hear from us about shifts and pay. It takes about a minute, and it makes sure shift offers and pay updates actually reach you.
Step 1: Check your details
On Are these details right?, check your mobile number and email address.
- If something is wrong, tap Edit next to it and update it.
- If your email shows Not verified, tap Verify email and follow the steps.
- When both are right, tap Confirm and continue.
Step 2: Choose how we reach you
Under Shift & pay updates, pick Text, Email or Both. This one is required. We recommend Both so you don't miss a shift or a payment.
Under News & offers, you can also choose to get promotions and Croux news by text, email or both. This is optional. Leaving these unchecked does not change your shift and pay updates.
Tap Save preferences to finish.
Why am I seeing this again?
We ask again whenever your phone number or email changes, so your new details are confirmed before we use them.
Can I change my choices later?
To update your phone number or email, go to More → My Profile and tap the pencil icon. The next time you open the app, we will ask you to confirm the new details.
To stop marketing emails, use the unsubscribe link in any of those emails.
Changing your Shift & pay updates or News & offers choices from inside the app is not available right now.
Related articles
- Your Croux Account and Profile: Where to Find Everything
- Login Troubleshooting: Password Reset and Phone Number Changes
- Why Are Notifications Important?
Need more help?
Send it to us at support@croux.co and we are happy to help!