Multiple Do Not Hire Placements & Account Suspension

What Is a Do Not Hire (DNH) Designation?

A Do Not Hire designation occurs when a business on the Croux platform indicates they do not wish to work with a specific talent in the future. This may result from performance concerns, conduct issues, policy violations, or other factors at the business's discretion.

A Do Not Hire designation belongs to the business that set it. Croux does not add or remove talent from a business's list and cannot ask a business to reverse one. If you believe a placement was made in error, tell us what happened and we will note it on your account, but the decision stays with the business.

How Do DNH Placements Affect My Account?

Croux monitors Do Not Hire patterns to maintain the quality and reliability of our talent network. Multiple DNH placements signal a pattern that may impact your ability to remain active on the platform.

Being placed on three or more businesses' Do Not Hire lists can result in permanent removal from the platform.

What Happens If I Am Suspended?

If your account is permanently removed due to multiple DNH placements:

You will no longer be able to access shifts or receive assignments
You will not be eligible to return to the platform
Any pending bonuses or incentives may be forfeited

Can I Appeal a Suspension?

If you believe your suspension was made in error, you may reply to the suspension notice you received. Our team will review your account history, including the specific DNH placements, and respond accordingly.

How Can I Avoid DNH Placements?

Arrive on time and in proper uniform
Communicate professionally with business staff
Follow all workplace policies and instructions
Complete your shifts as scheduled
Treat coworkers, customers, and business property with respect

Need more help?

Send it to us at support@croux.co and we are happy to help!